NurseryBill AI research
AZ Digital Solutions is responsible for this research. Collection stays closed until scheduled cleanup and the privacy arrangements have been verified. When collection opens, we use your questionnaire answers to assess demand for NurseryBill AI, on the basis of our legitimate interests in evaluating the idea. We use limited security data for our legitimate interests in preventing abuse.
Email is optional. Providing it requests early-access contact by email and gives consent for that purpose. Future product updates by email require the separate, unchecked consent box. You can answer without providing an email. We do not request children’s information, invoices or payment details, and this form sends no automated emails.
We store answers separately from optional contact details, linked by a response reference. Contacts include your consent choices, notice version and timestamp. Supabase processes the research data in our London database. Cloudflare Workers serves the static website and runs its API handlers in this deployment. Authorised owner access and server credentials are restricted. A London database does not mean every provider operation, support activity or log stays in the UK: providers may use subprocessors and international processing arrangements.
We retain responses and optional contacts for up to approximately 90 days from submission, deleting them earlier when this research experiment ends or when an applicable deletion request is fulfilled. The planned hourly cleanup normally allows up to one additional hour. We do not keep the early-access list indefinitely or carry consent into a different purpose automatically.
Research visit measurement uses aggregate daily page-view counts and approved campaign codes, without research cookies, browser storage, fingerprinting or persistent visitor identifiers. Page views are not unique people, and are not linked to survey responses. Daily aggregate buckets are kept for approximately 90–91 days. A daily changing hash of your network address is kept separately for rate limiting, normally for approximately 24–26 hours; it is pseudonymous security data. Raw network addresses are not stored in the research tables, but infrastructure providers may process them in request logs.
Scheduled deletion can be delayed by an outage, failed job or paused free database. We review cleanup operation and remove overdue data promptly after recovery. These periods describe the active research database; provider logs, backups and any authorised exports have separate retention and deletion arrangements. We cannot promise immediate removal from every backup. Deleted information must not be reintroduced into use after a restoration.
To withdraw early-access or product-update consent, remove your email, request deletion or object to research processing, email hello@azdigitalsolutions.co.uk. Tell us whether you want to stop updates, remove contact details or delete your response too. We may check your identity proportionately. Withdrawal does not affect earlier lawful processing. An answer submitted without email may not be identifiable later; we do not collect extra identifying details solely to locate it.
Continue with research visit measurement off. This stops subsequent visit counts while that URL is used; we also honour Do Not Track for visit measurement. It does not undo an already aggregated count. For your other rights, contact details and how to complain to the ICO, see our Privacy Policy.
Who we are
AZ Digital Solutions is a UK small business providing websites, booking and quote systems, business software, automation and related digital services to UK businesses. This policy explains how AZ Digital Solutions handles personal information when you visit or contact us through azdigitalsolutions.co.uk or through another channel.
Information we may collect
Depending on how you interact with us, we may collect:
- Your name, business name, email address and phone number.
- Your business type and website address.
- Information submitted through contact or enquiry forms.
- Project requirements, proposals, correspondence and other customer communications.
- Information you submit through Facebook, Instagram or other Meta lead forms.
- Basic technical information that may be generated when the website is accessed, such as an IP address, browser or device information and website usage data.
- If you previously accepted advertising measurement, Google Ads may have processed page, device and network information and advertising click identifiers before measurement was paused.
How we collect information
We collect information through the website contact and enquiry form, email, telephone, direct customer communications and Facebook, Instagram or Meta lead forms where those forms are used. Essential technical data may also be processed by the website infrastructure to deliver and secure the site. Google Ads conversion measurement is currently paused, regardless of any previous advertising-measurement choice. Google Analytics (GA4) and Meta Pixel are not part of this website implementation.
Google Ads measurement is paused
We have paused Google Ads conversion measurement for website enquiries and telephone-link clicks. The Google tag does not load and these conversion events are not sent by this website while the pause is in place, even if you accepted advertising measurement previously.
Before the pause, Google Ads measurement was available only after a positive choice. Google may have received page, browser, device and network information and advertising click identifiers while consent was active. Pausing future measurement does not erase information already sent. If measurement is restored, visitors will be asked to make a new choice first. See our Cookie Policy for more information.
Why we use personal information
We may use personal information to:
- Respond to enquiries and provide quotes or proposals.
- Communicate about, deliver and support projects and services.
- Maintain appropriate business, tax and accounting records.
- Improve the website, our services and customer experience.
- Prevent misuse, investigate problems and protect the security of our services.
- Contact someone who has specifically submitted a Meta lead form requesting information.
Lawful bases
Under UK data protection law, the lawful basis depends on why the information is used. We may process information to take steps at your request before entering into a contract, to perform a contract with you, for our legitimate interests in operating and improving our business where those interests are not overridden by your rights, to comply with legal obligations, or with your consent where consent is required. Where we rely on legitimate interests, these may include responding to business enquiries, administering our services and keeping our systems secure.
Marketing
We do not intend to send unrelated marketing simply because you submitted an enquiry. If you submit an enquiry or a Meta lead form asking for information about our services, we may contact you about that request. You can ask us to stop marketing communications at any time by emailing us.
Sharing personal information
We share personal information only where reasonably necessary. This may include website hosting and infrastructure providers, email and email-delivery providers used to receive enquiries, Meta when its lead-ad platform is used, Google where you previously consented to Google Ads conversion measurement, and professional advisers, regulators or public authorities where required by law. We do not sell personal information.
Cloudflare Workers hosts this website, serves its static pages and runs its quote-form handler. Cloudflare may process IP addresses and request information to deliver and protect the service. The quote handler uses Cloudflare’s client IP for a short-window abuse limit and does not add that IP to our enquiry records. Workers Logs, traces and issue detection are currently disabled for this Worker. See the current Cloudflare-services subprocessor list.
When you submit a quote request, Resend receives the contact details and message information you provide so it can deliver the enquiry to our business inbox. Resend is not used by this website to send unrelated marketing. Resend's current subprocessors are listed in its subprocessor list.
International transfers
Cloudflare may process website request and security information through its global network, including outside the UK. Cloudflare's Data Processing Addendum describes the use of the EU Standard Contractual Clauses with the UK Addendum for relevant UK transfers and its Data Privacy Framework coverage. Resend stores email data in the United States. Its Data Processing Addendum uses Standard Contractual Clauses for international transfers and describes its Data Privacy Framework coverage. These arrangements depend on the terms applicable to our accounts. You can review the providers' Cloudflare Data Processing Addendum and Resend Data Processing Addendum.
Data retention
Inactive quote enquiries that do not result in a customer relationship are kept for no longer than six months after the last contact. We may delete them sooner when they are no longer needed. Active customer relationships and records that we need to keep for a separate, justified legal, accounting or dispute-resolution purpose are handled separately and kept only for as long as needed for that purpose.
Resend separately retains email and delivery-log data for 30 days on its Free, Pro and Scale plans, keeps backups for seven days, and says it deletes remaining customer data within 90 days after account termination. This is Resend's service retention; it does not delete a copy of an enquiry in our business inbox, which follows the retention period above. Cloudflare does not publish one universal retention period for every service: its Data Processing Addendum describes retention by reference to the service period and when processing is no longer needed. Workers Logs, traces and issue detection are currently disabled for our Cloudflare Worker. Cloudflare may still process technical request information as needed to provide and secure its services. See the providers' Resend retention information and Cloudflare Workers Logs information.
Security
We use reasonable technical and organisational measures designed to protect personal information from loss, misuse, unauthorised access, alteration or disclosure. No internet transmission or storage system can be guaranteed to be completely secure.
Your rights
Depending on the circumstances, UK data protection law may give you rights to access your personal information, correct inaccurate information, request deletion or restriction, object to processing, and receive or transfer certain information in a portable format. Where processing is based on consent, you may withdraw that consent at any time without affecting earlier lawful processing.
To exercise a right, email hello@azdigitalsolutions.co.uk. We may need to confirm your identity before completing a request.
Complaints
Please contact us first if you have concerns so we can try to resolve them. You also have the right to complain to the UK Information Commissioner's Office. Information about making a complaint is available at ico.org.uk.
Third-party links
Our website may link to websites operated by other organisations. We are not responsible for their content, security or privacy practices. Please read their privacy information before providing data.
Changes to this policy
We may update this policy to reflect changes to our services, practices or legal obligations. The latest version will be published on this page with an updated date.
Contact us
For privacy questions or requests, email hello@azdigitalsolutions.co.uk.